Healthcare navigators guide employees through the complex healthcare market to access the highest-quality care at the most affordable cost.
We make healthcare simple, convenient and affordable
Whether it’s finding a provider or lowering costs, benefit navigation reclaims employee time and productivity.
Less Stress on HR
Our 5-star, U.S.-based team of expert benefit navigators act as a single point of contact for all benefit-related questions, freeing up HR teams to focus on other work.
Cost Savings
Emry was purpose-built to eliminate wasteful spending by making it simple for employees to save. And, when employees save on healthcare, so do their employers!
Productivity Savings
Healthcare issues directly impact productivity. Our services reclaim time for your people—and business.
Navigator
Services to Support Your Members
Benefit Navigation
We help employees optimize their benefit choices—proactively guiding them toward quality and affordable healthcare at every step.
Hospital Financial Assistance
We seamlessly connect eligible members to hospital financial assistance programs, eliminating up to 100% of the bill for members who qualify.
Bill Review
Given that 80% of medical bills contain errors, we meticulously verify bill accuracy, uncovering mistakes and resolving discrepancies.
Bill Negotiation
Whether members are dealing with in-network or out-of-network bills, our expert negotiators advocate on their behalf, typically saving 30% through provider settlements.
Medication Guidance
When facing high drug prices or non-covered medications, our pharmacists can direct members to effective, FDA-approved alternatives and other savings solutions.
Payment Plans
Our guides work with members' providers to establish manageable, affordable payment plans.
Looking to add more value? Provide employees with extra protection to help cover the cost of hospital bills.
Navigator Savings
Emry takes the guesswork out of finding top-quality care at an affordable cost
Are your members looking for imaging services that won’t break the bank? Our navigators can provide a list of locations and the out-of-pocket costs associated with each, making it simple for them to save.
We help members:
- Understand, maximize and use benefits effectively
- Find high-quality, low-cost providers
- Lower prescription & medical costs
We’re big on engagement.
It’s what drives our shared success. That’s why we proactively engage members to gain maximum value from the little time they have to spend on their health.
- In-app notifications, reminders & prompts
- Email campaigns
- Webinars
A layer of protection against out-of-pocket costs
With DebtProtect, if we can’t get a member’s bill down to zero through hospital financial assistance or negotiation, we’ll pay remaining costs up to a customized amount to further reduce or eliminate out-of-pocket hospital costs.
* Guarantee amount customized to group needs
5 Reasons Why Healthcare Navigation Matters
Industry Impact
We’re transforming the healthcare industry.
Testimonials
A New Level of Satisfaction
Curious why Emry consistently earns 5-star reviews? Discover firsthand accounts
from those who know us best—our valued users.
"After my accident, I faced a $196,000 bill. Dealing with the hospital was stressful, and their $5,000 monthly payment plan was impossible for my family. Emry took charge, negotiated a reduced bill, and arranged an affordable payment plan. Their help was invaluable."
"I received a $22,000 ER bill that I couldn't pay. Emry assured us they could help and went above and beyond. In the end, the entire bill was taken care of. We are deeply grateful for their support."
"On a fixed income, I struggled to cover unexpected expenses. Emry diligently worked on my case, handling many tasks for me. Their dedication to achieving the best outcome was impressive. Thank you, Emry!"
"Healthcare coverage goes beyond handing over insurance cards - errors can happen, just like in our situation when my husband's doctor provided wrong insurance details to the radiology office. Thankfully, all I had to do was call Emry. The team quickly corrected the information and secured pre-authorization for our services. It felt like having a personal assistant guiding us through the process."
"When my vision provider told me I wasn't covered and I faced an out-of-pocket expense, I called Emry. They let me know that my benefits were set to renew the very next day, and if I waited until Monday, I could take full advantage of my coverage, saving me a significant sum."
"This was my first time working with an Emry guide and I had no clue what to expect. All I can say is WOW! Working with Emry was SO easy. I sent my information in, and the issue was found and resolved in no time, and I didn't even have to make one single phone call to the insurance or provider."
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