Member Needs Help With Hospital Bill​

Discover how Emry helped a member apply for hospital financial assistance and successfully secured an 80% reduction, reducing the member’s liability to $25,000.

Situation

The member sustained severe injuries that required immediate and specialized care at a major trauma center. Due to the severity of their condition, extensive medical treatment and hospitalization were necessary.

As a result of this care, the total medical expenses amounted to $195,000. However, the member’s insurance policy only provided coverage for $70,000, leaving them personally responsible for the remaining balance of $125,000. This substantial financial burden has created a significant challenge for the member as they navigate their recovery.

Outcomes

Emry helped a member apply for hospital financial assistance. Initially, they were denied because their income, derived solely from Social Security and minimal savings, exceeded the federal poverty level. Upon reviewing the denial, we discovered that the hospital had changed its criteria. We contacted the hospital and successfully secured an 80% reduction, reducing the member’s liability to $25,000. The member was then placed on a manageable payment plan.

Financial Savings

Reducing a $195,000 Surgery Bill to $25,000

Cost Saving:
$170,000

Topics

Lower High-Cost Medical Bills

Our technology lowers high-cost medical bills. We help users quickly determine eligibility and apply for hospital financial assistance (HFA) and can connect them with a navigator who can review bills for accuracy and negotiate lower out-of-pocket costs.

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