A member experienced a mental health episode and was taken by ambulance to their local hospital. They were subsequently admitted to the hospital for over 3 days. Unfortunately, the hospital was out-of-network, and the member received an unexpected bill of $35,400. To mitigate such costs, exploring hospital financial assistance programs could be beneficial.
Emry conducted a thorough review of the hospital bill, utilizing their bill review and negotiation services to identify discrepancies and reduce charges. Determining that the hospital processed an internal pre-authorization for inpatient services and the member was not of sound mind to give approval. Emry ensured that the bill was reprocessed as in-network, subject to the remaining in-network deductible and coinsurance.
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Thanks to Emry’s intervention, the member saved $33,000. This assistance not only alleviated the financial burden but also ensured that the member received necessary healthcare without additional financial stress. This case exemplifies Emry’s commitment to assisting members in navigating complex medical billing issues through solutions like BillAssist.
At just 24, two-time cancer survivor Ashley M. was facing $4,700 in medical bills despite having insurance. With Emry Health’s BillAssist platform, she was able to eliminate the entire balance and focus on her future—cancer-free.
An $8,900 hospital bill threatened Kathryn Suddendorf’s financial stability due to an insurance denial. Emry Health stepped in, uncovered billing errors, and worked with both the insurer and hospital to resolve the issue—ultimately reducing her bill to $0.
When a member received a $11,600 ER bill with no financial assistance options and limited insurance coverage, they turned to Emry for help.
