An employee broke their wrist and required surgery. They were referred to an in-network surgery center to address their medical needs and paid their out-of-pocket expenses, totaling $1,500. However, weeks later, they received an unexpected bill for $4,600 from the anesthesiologist.
Emry identified a billing error and, through its Bill Review services, successfully engaged with both the provider and the insurance company to resolve the issue.
In a matter of days, thanks to Emry’s intervention, the employee received an invoice for $0. Billing errors can lead to unexpected expenses for patients. For a deeper understanding of how insurance components like premiums, deductibles, and copayments affect out-of-pocket costs, refer to our guide on Understanding Health Insurance Costs.
An $8,900 hospital bill threatened Kathryn Suddendorf’s financial stability due to an insurance denial. Emry Health stepped in, uncovered billing errors, and worked with both the insurer and hospital to resolve the issue—ultimately reducing her bill to $0.
When a member received a $11,600 ER bill with no financial assistance options and limited insurance coverage, they turned to Emry for help.
Emry Health successfully intervened to reduce a member’s $43,868 hospital bill to $0 through their hospital financial assistance program
