A large national professional services and wealth management firm was looking for new and innovative ways to help their employees decrease healthcare costs. While their primary goal was to reduce the burden of medical costs on their employees, they were also looking for ways to enhance their benefits package to address employee satisfaction and attract top talent for their firm.
The Emry team provided a range of services for exchange employer groups that covered the full continuum of healthcare needs – both navigating employees to the right care prior to treatment and providing expert bill review and negotiation services after care. In particular, this employer group had several employees with progressed health issues with complex billing scenarios and large medical liabilities. Emry Bill review solution was utilized to help this segment of their employees with bill review, negotiation and payment plan services to enable significant savings for both the employees and the employer group.
In the first several years of the relationship, the Emry team helped guide and assist 14% of their employees and created more than $750,000 in savings and a 3X return on their investment in the solution.
Additionally, the savings generated for the employer group as a whole were able to offset rising healthcare costs allowing them to maintain premium costs for their employees in a time when other employers were experiencing skyrocketing premiums.
At just 24, two-time cancer survivor Ashley M. was facing $4,700 in medical bills despite having insurance. With Emry Health’s BillAssist platform, she was able to eliminate the entire balance and focus on her future—cancer-free.
An $8,900 hospital bill threatened Kathryn Suddendorf’s financial stability due to an insurance denial. Emry Health stepped in, uncovered billing errors, and worked with both the insurer and hospital to resolve the issue—ultimately reducing her bill to $0.
When a member received a $11,600 ER bill with no financial assistance options and limited insurance coverage, they turned to Emry for help.
