Emry Customer Stories

"After my accident, I faced a $196,000 bill. Dealing with the hospital was stressful, and their $5,000 monthly payment plan was impossible for my family. Emry took charge, negotiated a reduced bill, and arranged an affordable payment plan. Their help was invaluable."

"I received a $22,000 ER bill that I couldn't pay. Emry assured us they could help and went above and beyond. In the end, the entire bill was taken care of. We are deeply grateful for their support."

"On a fixed income, I struggled to cover unexpected expenses. Emry diligently worked on my case, handling many tasks for me. Their dedication to achieving the best outcome was impressive. Thank you, Emry!"

"Healthcare coverage goes beyond handing over insurance cards - errors can happen, just like in our situation when my husband's doctor provided wrong insurance details to the radiology office. Thankfully, all I had to do was call Emry. The team quickly corrected the information and secured pre-authorization for our services. It felt like having a personal assistant guiding us through the process."

"When my vision provider told me I wasn't covered and I faced an out-of-pocket expense, I called Emry. They let me know that my benefits were set to renew the very next day, and if I waited until Monday, I could take full advantage of my coverage, saving me a significant sum."

"This was my first time working with an Emry guide and I had no clue what to expect. All I can say is WOW! Working with Emry was SO easy. I sent my information in, and the issue was found and resolved in no time, and I didn't even have to make one single phone call to the insurance or provider."

"I had surgery and need post-operative physical therapy. Emry has been very helpful in guiding me through my PT provider options and ensured any required prior authorizations were secured before my surgery. Their proactive guidance gave me peace of mind, knowing I wouldn’t face any claim rejections post-procedure."

"I’m amazed at the comprehensive health benefits support I've received from Emry. I've learned to depend on Emry for all things health benefit related, and they never disappoint."

"Emry's proactive approach to healthcare services is something I’ve never experienced before. They even offer to contact my providers ahead of my appointments to ensure that my insurance information is correctly on file. There are no billing surprises when I go for care."

"As a busy professional, I genuinely appreciate Emry's attention to detail and their commitment to my well-being. It's so reassuring to know that I have a resource that I can depend on for all my health benefits questions."

"It's super helpful having an advocate I can hand my billing issues to! Time savings and professionalism were excellent."

"When I needed information for a medical procedure, Emry came back with a range of convenient options located near both my office and my home. They also provided detailed quotes and contact details for each clinic, making appointment scheduling so easy. Contacting Emry before care saved me around $1,200 compared to the initial referral."

I want to thank the team for helping me out with my bill. You do not know what you have done for my family. I know you would probably tell me you were just doing your job, but it was so much more than that. Thank you again from the bottom of my heart.

I signed my child up for Multi Plan Medical Insurance. To my understanding, a visit to the ER would be covered. A month after our visit, a bill for $22,000 arrived. Due to my financial situation, I was unable to pay. I reached out to Emry who helped me get hospital financial assistance. The care guide went above and beyond my expectations and the entire bill was taken care of. We greatly appreciate the care and dedication of the Emry guide.