Healthcare Navigation: Maximizing the Value of Employee Benefits With Emry Health 

A 90-life employer group demonstrated the clear benefits of using Emry.

Situation

An employer group partnered with Emry to address rising healthcare costs, underutilized services, and limited employee awareness of health benefits. This case study highlights the impressive annual results of their collaboration, showcasing significant savings per employee, high engagement with Emry’s services, and overwhelmingly positive feedback from employees.

Service Provided

Healthcare navigation for 90 employees with a goal to enhance benefit utilization, improve health outcomes, and create substantial cost savings.

 

5-Star Emry Service: 100% of the population who completed the survey rated their experience as a 9 or 10.

This approval rating from survey participants highlights the exceptional value and satisfaction derived from Emry’s services, reinforcing the positive impact on the employee population’s well-being and perception of their healthcare benefits.

The full-year utilization of Emry’s services by this group has not only facilitated significant financial savings per employee but also contributed to savings to the self-funded plan.

Outcomes

Emry delivered outstanding year-end outcomes for this employer group, achieving an average savings of $2,881 per employee and an impressive 189% annual utilization rate. Each employee engaged Emry twice on average, leveraging its comprehensive services across 148 cases, 170 service requests, and 921 activities. Key activities included benefits advisory, bill review and resolution, pre-authorization, and provider search, underscoring the value Emry brought to both employees and the organization.

Financial Savings

Average Savings Per Employee: $2,881
This substantial average saving per employee underscores the effectiveness of Emry’s services

Utilization and Engagement

Annual Utilization: 189% of the employee population
On average, each member on the employer plan engaged Emry twice within the year, indicating a high level of engagement. The breadth of cases managed, service requests fulfilled, and activities conducted reflects the comprehensive nature of Emry’s services.

Top Activities for Group:

  • Benefits Advisory
  • Bill & EOB Explanation
  • Bill Review & Resolution
  • Pre-Authorization
  • Provider Search
Cases Managed:
148
Service Requests:
170
Activities Conducted:
921

Topics

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